Do I need my building manager to change the Enterphone number?

Yes. The number each unit's buzzer dials lives in the panel's directory, and residents cannot edit it themselves. The change itself is routine, the same edit the building makes when a tenant moves in with a new number, so it is a quick request rather than a project.

Will this work if I move to another building?

If the next building's panel also dials out to a phone number, yes. Your virtual number and settings stay on your account; the new building just programs that number for your unit. Nothing was installed in the old building, so there is nothing to remove.

Does forwarding change anything for other residents?

No. The directory entry for your unit is the only thing that changes. Every other unit keeps dialing whatever number it dials today, and the panel hardware is untouched.

Blog / How to Forward an Enterphone Buzzer to Your Cell Phone

How to Forward an Enterphone Buzzer to Your Cell Phone

By Ty · 2026-07-06

Enterphone panels are everywhere in Canadian condo lobbies, and they all work the same way: a visitor finds your name, the panel places a phone call, and whoever answers presses a key to unlock the door. The catch is that the call goes to one phone number. If that is your cell, you are the doorman for every delivery, guest, and cleaner, wherever you happen to be, and a missed call means someone stranded at the door.

The good news is that the Enterphone’s phone-call design is exactly what makes it upgradeable without touching the panel. Anything that can answer a phone call can control your door.

How to fix it

Option	Pros	Cons
Point the buzzer at your cell number	Free, simple	Every arrival interrupts you, missed call means a locked-out guest
Google Voice number on the directory	Free, can ring several phones	No auto buzz-in, no passcodes, no entry history
Ask the building for a panel replacement	Newest hardware	Capital project, board approval, months of lead time
Lowkey	Auto buzz-in, guest passcodes, scheduled access, entry log, rings every phone you choose	Quick one-time setup with your building

If you only ever answer the odd buzz and never miss one, keeping your cell on the directory is fine. The moment deliveries, dog walkers, or cleaners depend on you answering, you want the door handling itself. Not sure your panel dials out? Run the free compatibility checker, it takes two questions.

Where Lowkey helps

Lowkey gives you a dedicated virtual number to hand your building manager for the Enterphone directory. Buzzer calls then ring the Lowkey app on every phone you add, and you can go further than forwarding: automatic buzz-in for deliveries, 4-digit passcodes guests punch into the panel’s keypad, access windows that expire on their own, and a history of every entry. It works with any buzzer that dials out to a phone number, which covers Enterphone panels and most other apartment and condo systems, with nothing to install.