Does this work for food and groceries, or just packages?

Any of them. The bottleneck is the same for a DoorDash bag, an Instacart order, and an Amazon box: a courier at your building's locked front door who needs to reach you to get in. A solution that handles the buzzer handles all of them, as long as the courier is the one dialing your unit at the panel.

Can I avoid answering the buzzer for deliveries entirely?

Yes. You can put a 4-digit passcode in your delivery notes for couriers to enter at the panel, or set a scheduled access window during the hours you usually order, so anyone who dials your unit then is let in automatically. Either approach means you are not dropping what you are doing to answer a call for every delivery.

Is it safe to put my building's door code in delivery instructions?

A permanent common-door code in your notes is convenient but risky, since it is stored in the app, seen by every courier, and never expires. A passcode you can change, or scheduled access that only works during your delivery window, gives couriers a way in without leaving your building's main code floating in delivery histories.

Blog / How To Automatically Buzz In Deliveries at Your Apartment

How To Automatically Buzz In Deliveries at Your Apartment

By Ty · 2026-05-15

It does not matter whether it is dinner, a grocery order, or a package: the delivery dies at the same spot, your building’s locked front door. The courier reaches the lobby, tries to get your attention, cannot, and your food goes cold, your groceries get left by the mailboxes, or your box goes back on the truck. You end up babysitting the delivery tracker so you can sprint down to the lobby at the right moment.

The annoying part is that you keep solving this one app at a time. The real issue is shared across all of them: anyone delivering to you has to get through the same front entrance, and right now that depends on you being free to answer a buzzer.

How to fix it

The goal is to get couriers through the building’s front door without you dropping everything for each delivery. Here is how the common options compare.

Option	Pros	Cons
Answer the buzzer for every delivery	Free, works on any panel	You stop what you are doing and pick up every single time
Permanent lobby door code in delivery notes	Courier walks straight in	Many buildings ban sharing it, it never expires, and it sits in every app’s history
Pickup lockers or hold-at-location	Theft-proof	You make the trip, and it does not work for hot food or fresh groceries
Building parcel room or concierge	Secure where it exists	Only some buildings have one, and not for food deliveries
Lowkey	Auto-buzz any courier in by passcode or schedule, for food, groceries, and packages	Quick one-time setup with your building

For the specifics of each, see how to buzz in DoorDash and UberEats, Instacart grocery orders, and Amazon and other carriers. The fixes overlap, because the front door is the one thing they all share.

Where Lowkey helps

Lowkey handles every kind of delivery with one setup instead of a different trick per app. It is software that takes your building’s buzzer call on your phone and can auto-buzz couriers into the building, so the food, groceries, or packages reach your unit door instead of stalling in the lobby. Put a 4-digit passcode in your delivery notes, or set a scheduled window for the hours you usually order, and any courier who dials your unit during that time is let in automatically. You give your building one virtual number to program for your unit, share access with a roommate, and check the activity history to see exactly when each delivery got in. There is nothing to install, and it works with any buzzer that dials out to a phone number, which covers most apartment and condo systems.