What is the fastest way to tell if my Aiphone dials out?

Have someone select your unit at the entrance while your phone is in your hand. If a phone call arrives, from any number, your system dials out and can be pointed at a different number. If instead only a wall unit in your apartment chimes and no call is placed, it is a hardwired model.

My Aiphone is hardwired. What are my real options?

A hardwired handset system has no outbound call to redirect, so no forwarding or app approach can attach to it. Your options are living with the handset, asking the building about switching your unit to a telephone-entry mode if the panel supports one, or a building-level decision to replace the panel with a system that dials out.

If my building replaces its panel, what should we ask for?

Ask for a telephone-entry system that dials a programmable phone number per unit. That one property keeps your options open forever: any resident can point their entry at a personal phone, a shared number, or an app, without the building committing to a single vendor's ecosystem.

Blog / Can You Answer an Aiphone Intercom on Your Cell Phone? It Depends on the Model

Can You Answer an Aiphone Intercom on Your Cell Phone? It Depends on the Model

By Ty · 2026-07-06

Aiphone makes a wide range of building intercoms, and that range is exactly why the answer to “can I get this on my cell?” is: it depends which one is on your wall. Some Aiphone installations are telephone-entry systems that place a real phone call when a visitor selects your unit. Others are hardwired audio or video intercoms where the entrance talks only to a handset or monitor inside your apartment, with no phone call involved.

That distinction decides everything, so settle it first. If a visitor pressing your unit makes an actual phone ring, any phone, then your entry can be forwarded, shared, and automated. If only the wall unit chimes, there is no call to redirect.

How to fix it

Option	Pros	Cons
Keep answering the in-unit handset	No changes, no cost	Only works when someone is physically home
Point a dial-out panel at your cell	Free, simple	You personally field every delivery and guest
Google Voice number on the directory	Free, rings several phones	No auto buzz-in, no passcodes, no history
Building replaces panel with telephone entry	Fixes hardwired buildings for good	Capital project, approvals, per-building cost
Lowkey	Auto buzz-in, passcodes, scheduled access, entry history on any dial-out panel	Quick one-time setup with your building

The free two-question compatibility checker walks you through exactly this fork, including the mixed cases where a building runs handsets in some units and dial-out in others.

Where Lowkey helps

If your Aiphone system dials out, Lowkey makes it feel brand new without replacing anything. Your unit’s directory entry points at a dedicated virtual number, calls ring the Lowkey app on every phone you choose, and entry runs itself: automatic buzz-in when you are expecting deliveries, 4-digit passcodes for guests and cleaners, access windows that expire on their own, and a log of every entry. It works with any buzzer that dials out to a phone number, which covers most apartment and condo systems, with nothing to install or rewire.